Returns & Refunds

Your satisfaction is our priority. If you're not happy with your purchase, we're here to help.

Return Policy

You may request a return within 14 days of receiving your order. Items must be unused and in their original packaging.

How to Request a Return

Contact us at ruma.ecom@gmail.com with your order number and reason for return. We'll guide you through the process.

Refunds

Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days.